it has outstanding rooms and best possible location near restaurants, activities and attractions and tours.

FALSE ADVERTISING AND FILTHY

We booked accommodation at Princes Wharf Grace Apartments through Qantas Hotels. Whilst the reviews seemed good and the photos looked good, this place is filthy, dated and not as advertised. Now, Laura, the contact on arrival refuses to respond to the contact from Qantas Hotels. She refuses to take their calls and Qantas Hotels have removed this property from their site based in the photos and misinformation provided by this property. There is no reception or check-in. “Laura” meets you in the car park. The property stated “sea facing”. This is incorrect - it faces the Maritime Museum. The property also stated “food and drink included”. This is incorrect. The photos do not show the dated and aged property and do not show the filth inside the property. There was dirty bedding in the cupboard, the heated towel rail was filthy and rusted, there was marks all over the walls, the bed was hard, the pillows were hard, the verandah glass panelling was so filthy you couldn’t see through it, there was green mound on the outdoor table, there was dust on the shelving in the bathroom, rust on the washing machine and generally dirty. The furniture was dated and tired with paint peeling off, the shower was dirty, the carpet had stains, the lounge was stained and the furniture looked like it came from an Op Shop. This is not what we expected for the high price we paid. BEWARE BEFORE BOOKING!